Eight questions, in three groups

Read the two descriptions on the Services page and choose by how far the decision has come. A viewing appointment is an hour alongside at the wharf with the paperwork and the layout; a sea trial is time underway with a skipper once a boat is already on the shortlist. Anyone unsure should describe the boat in a message rather than guess, and the showroom replies with the one that fits.

Three of the six prices are final for the scope described beside them. Survey coordination and the brokerage listing carry a “from” figure because the length of the boat changes the work, and a charter enquiry is quoted in writing for the dates and the party. In each of those three the exact amount is confirmed in writing before anything is agreed.

Wrenfield Yacht Showroom runs one appointment at a time from its office on Chandlery Wharf. Bring any questions written down, shoes with soft soles for going aboard, and the name of a surveyor if one is already chosen. Every boat is seen by appointment only, and nothing on this website says which boats are for sale on any given day.

Yes. One date is held for seven days through the contact form: a message names the date, the service, the size of the party and anything the broker should know, and a written reply confirms the date and the amount before it is held. Nothing is charged for the hold, and a date nobody confirms is released at the end of the seven days.

No. Every Book action on this website opens the contact page, and sending that form starts a conversation rather than confirming a date. The form is read during opening hours and answered in writing, and no message is treated as a booking until that written reply is sent.

Send the change to the address the written confirmation came from. A change of date, a change in the size of the party and a cancellation are all handled the same way, and the showroom confirms the new arrangement in writing before it stands. A message arriving outside opening hours is read on the next day the showroom is open.

The skipper decides on the morning, and a trial is moved rather than run in conditions that would not show the boat fairly or safely. A moved trial is rearranged in writing for the next date that suits both sides, and nothing extra is charged for the move.

The contact form passes the message and the reply address to the showroom, and the subscribe form stores an email address only. Neither is used for anything else, and neither is sold or passed to a third party. The Privacy page sets out what each form collects, how long it is kept and how to ask for it to be removed.