Questions and answers

Start from the service descriptions on the Services page, which state what each appointment includes, how long it takes and where its scope ends. Most requests fall clearly into one of them: a classic cut, a fade, a beard trim. When two options look equally suitable, such as a haircut with a quick beard tidy against the combined hour, the contact form is the faster route. Describe the hair and the result wanted, and the shop says which service fits.

A photograph of the cut wanted helps, ideally taken from the side and the back as well as the front, though it guides the conversation at the chair rather than being copied exactly. Come with the hair washed and free of heavy wax or clay so its natural fall can be read. If the cut is needed for a date, such as a wedding or an interview, say so at the start, because it changes how short a fade should be taken.

Not always. A skin fade needs enough length on top to blend into and a scalp that tolerates a foil shaver. A pronounced crown, scarring or sensitive skin at the back of the head each change the method, and a very high fade grows out quickly on fine hair. The barber looks at the head before starting and suggests a low fade or a taper when that will hold its shape better.

Yes. The contact form carries a message field, and naming a preferred barber there is enough to record the request. Availability is confirmed separately, because each barber keeps a different book on different days, and the appointment time is agreed in the reply rather than on this site. Every service on the list is covered by more than one barber, so a request never becomes the only way to have the work done.

No. This site sends a contact request or opens the configured Book destination; it does not confirm an appointment, take a deposit or hold a chair. A submitted form means the message reached the shop and nothing more. The shop replies separately to agree a time, and until that reply arrives nothing has been reserved.

Use the contact form and say which appointment is affected, naming the service and the agreed day and time. The shop confirms any change directly rather than through this site, because the site holds no appointment record. Earlier notice lets the chair be offered to another client, which matters most on Saturdays, when the book fills first.

Published prices apply to each service as described, including the finishing steps listed with it. A price changes only when the service changes: adding a beard trim to a haircut, or turning a trim into a full shave, is agreed at the chair before it is done and charged at the published price of the service actually given. There is no separate charge for longer hair, a consultation or a mirror check.

Leave a day before washing with a strong shampoo so the skin on a fresh fade can settle, and use a small amount of the product the barber recommended rather than more of it. A fade holds its sharpest line for about two weeks and a classic cut for four to six, so booking the next visit on that cycle keeps the shape rather than rebuilding it. If the neckline becomes itchy or red, a plain unscented moisturiser is better than aftershave.

Get in touch within a week and say what is wrong. A cut is finished on one day, and hair sits differently after a wash and a night's sleep, so a line that looks uneven or a length that feels wrong is a normal thing to raise. The barber looks at the cut first: where it can be tidied within the same style, that is done at no charge, and where a different cut is wanted, its service and price are agreed before anything is cut.

The Privacy page explains it in full. It covers what the contact and subscribe forms collect, why each field is asked for, who else receives the information, how long it is kept and how to ask for removal. Nothing on this site collects more than the forms show, and the subscribe list holds one email address with nothing attached to it.