orbit / the team
No seasonal cashiers reading off boxes: the floor is run by full-time specialists in nutrition, dog gear, small animals and aquatics who enjoy a tricky question.
Hannah Kirsch
Hannah opened Roundhouse after years of decoding confusing pet-food labels while trying to settle her own rescue terrier’s food allergies. She checks every brand before it reaches the shelf and runs the one-to-one nutrition consults for dogs and cats of every age. Certified Pet Nutritionist (CPN) · raw and fresh diet certificate · 12 years in independent pet retail.
Devon Mabry
A keen trail runner, Devon tests outdoor dog gear in real weather before it earns a place on the wall, then runs the free 20-minute harness, coat and boot fittings so sighthounds, broad-chested bulldogs and tiny terriers can move freely. Devon can also match the right brush and shampoo to a coat before a wash-bay session. Canine ergonomics and harness-fitting specialist · Fear Free retail trained · 7 years’ experience.
Priya Raman
Priya brings a zoologist’s eye to the pets beyond dogs and cats, from cycling a first planted shrimp tank to sorting UVB lighting for a bearded dragon or upgrading a rabbit’s hay and hideaways. Families bringing home a kitten, rabbit or guinea pig start their new-pet walkthrough with Priya too. B.S. in Zoology · planted-aquarium and bioactive reptile husbandry · 8 years in specialist care.
Cole Whitaker
Cole is the friendly face handing out freeze-dried liver treats at the counter, and the one dropping heavy food bags and insulated raw coolers on porches around town. Cole also looks after Frequent Buyer accounts and auto-restock orders, and keeps the wash bays spotless between visits. Pet First Aid and CPR certified · cold-chain raw food handling trained · 6 years in customer and store operations.