orbit / the shop’s story

A local shop with high standards

Daylit shop floor with stocked toy and supply shelves

Why Roundhouse opened

Roundhouse Pet Market opened so local pet owners would not have to choose between faceless online warehouses and big chains full of artificial dyes, vague by-products and throwaway gear. Every food is checked for protein sourcing, manufacturer, AAFCO adequacy and recall history before it reaches the shelf. Puppies and kittens are never sold; monthly rescue meet-and-greets happen instead.

Promises to every family

  • Rewards count themselves: the till tracks eligible food bags by phone number.
  • Honest advice beats upsells, even when a pumpkin topper is all it takes.
  • Frozen food stays frozen, from freezer truck to glass-door freezer to porch.
  • A refused food can come back within 30 days, open bag and all.

Ways to shop

  1. Browse with your pet
  2. Book a consult or wash
  3. Earn free bags
  4. Get same-day delivery

From the shop

Pet news from Roundhouse

New arrivals, adoption days and the odd seasonal tip. Every email explains how to unsubscribe.

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