Eight questions, answered plainly
Grouped by what the question is about: choosing and paying for a service, getting in touch, and how a first visit actually runs.
Service
About the work itself
How should a visitor choose a service?
Start with the service descriptions and prices. A circuit that trips without an obvious cause usually begins with a diagnostic visit; a board that has never been labelled usually begins with a panel safety inspection.
What should a first-time visitor prepare?
Provide the property type, the board type if it is known, a short description of what has stopped working and safe access to the consumer unit. Do not attempt a repair on a live circuit before the visit.
Is diagnostic visit suitable for every customer?
Suitability depends on the fault and on the service scope. Where the cause is already known and named, a circuit and outlet repair can be the shorter route. The contact form can be used to ask before proceeding.
Contact
Getting in touch and what happens next
Can a visitor request a specific staff member?
Yes. Use the contact form to name a preferred staff member; availability is confirmed separately.
If the question is not here, the contact form reaches the firm directly and an answer does not require a visit. Send a question instead.
Does the website complete a booking?
No. The website sends a contact request or directs the visitor to the configured Book destination; it does not confirm an appointment.
How are changes or cancellations handled?
Use the published telephone number or contact form. The business confirms any change directly.
Practical
Prices, changes and privacy
Are the displayed prices final?
Published prices apply to the stated scope. A from price, such as the one on the EV charger installation, requires a confirmed estimate before work begins.
Where can privacy information be found?
The Privacy page explains what the contact and subscribe forms collect, why it is collected and how to request removal.
Start with a diagnostic visit
Readings first, written down and shown, with the options set out before anything is fitted.