01 The first service
Introductory visit
no charge
A short first visit that settles which service suits the visit being planned, and what it costs. It runs twenty minutes in a quiet corner of the front room, with the booking diary open on the table. The spa director describes what each of the other five services involves, how long it takes and what it costs, and then names the one that fits; if none of them does, that is said plainly. Nothing is reserved during the twenty minutes unless a guest asks for a date there and then, and the visit carries no charge either way.
Best for a first visit, including one where two services look equally suitable.
Included
- Twenty minutes with the spa director, with the diary open
- What each of the six services involves, how long it runs and what it costs
- One named recommendation, or a plain statement that none of the six suits
Not included
No massage, facial, scrub or sauna time forms part of this visit.
Timing
20 minutes, at no charge.