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Client records

Privacy policy

How Maison & Fell protects your contact details, event dates and archived fitting measurements.

Last updated: 1 January 2026.

What is collected

When you book or send a message, the details you enter are collected: usually your name, email address, phone number, the reason for your visit and any wear or event date. At a fitting, your measurements and pattern notes are added to your client card.

How it is used

Your details are used only to manage your booking, reply to your questions and send reminders you have asked for. They are never sold.

Marketing

Offers and news are only sent if you opt in, and every message includes a way to unsubscribe.

How long it is kept

Booking records are kept for as long as they are needed for your appointments and for legal and accounting purposes, then deleted. Measurements and pattern cards are kept so you can reorder, and are deleted on request.

Your rights

You can ask to see, correct or delete the details held about you at any time through the contact page.

Cookies

This site uses only the cookies it needs to work. No advertising cookies are used.

Questions about your data? Contact Maison & Fell.

Photo credits

“29256 Grand Canyon National Park 1893 Miner's Sewing Kit (7029920269).jpg” by Grand Canyon National Park — CC BY 2.0 · “Box Full of Buttons For Sewing (42958527870).jpg” by Dejan Krsmanovic — CC BY 2.0 · “Holt Renfrew Mannequins.jpg” by Colin Rose — CC BY 2.0 · “Mannequin Miami Design District - Little Black Dress.jpg” by Phillip Pessar — CC BY 2.0 · “Mannequin With Sequined Mask, Miami FL 2022-11-07.jpg” by Phillip Pessar — CC BY 2.0 · “Needles with thread and beads.jpg” by Girlmath — CC BY 4.0 · “Red thread (yarn).jpg” by 多多123 — CC BY 4.0 · “Sewing needles in descending order.jpg” by Girlmath — CC BY 4.0 · “Shooting de Mannequin ! (8354577990).jpg” by Grand Parc - Bordeaux, France from France — CC BY 2.0 · “Tailor's Workshop 20130323-01.jpg” by Kentaro Ohno — CC BY 2.0 · “Tailor's Workshop 20130323-03.jpg” by Kentaro Ohno — CC BY 2.0 · “Tailor's measuring tapes.jpg” by Muszkietqa — CC BY 4.0 · “Tape Measure Tailor Tape Measure 387277 Edited 2020 (49917401241).jpg” by Tool Dude8mm — CC BY 2.0 · “Ľubomír Párička's workshop in Slovakia.jpg” by Krzysiu — CC BY 4.0

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