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Richmond homeowners, in their words

On-time arrivals, tidy conduit, inspections passed first time and no surprise invoices. Here is what recent customers had to say, with the service each one hired us for.

  • 01

    Half our downstairs outlets and the porch light quit without a single breaker tripping. Marcus traced the circuit wall by wall and found a melted push-in connection in an outlet behind a heavy bookcase. He pigtailed new commercial-grade receptacles onto the screw terminals and credited the $129 diagnostic to the flat-rate repair.

  • 02

    After losing two freezers of food last summer, I wanted a legal way to run our 9,500-watt inverter generator into the house instead of six extension cords. Marcus fitted a 50-amp inlet by the garage door and an interlock plate on the main panel, labelled the start-up sequence beside the breaker and tested the whole house under load with me watching.

  • 03

    We were selling our townhome and the inspection list called for four kitchen and bath GFCIs, a loose dining-room dimmer and a panel surge protector. Marcus arrived ten minutes into the window, priced each line off the flat-rate sheet before starting, vacuumed under every work area and emailed the paid receipt for the buyers' agent before he left the driveway.

  • 04

    For four years we put off overhead lights in the living room because we dreaded plaster dust and patched ceilings. Priya set out the spacing with a laser, fished every wire above the joists, wore shoe covers on every trip in from the van and set the colour temperature to a warm white on a Lutron dimmer. The eight lights look as if they came with the house.

  • 05

    Another company glanced at our garage panel and said we needed a $3,400 service upgrade before any wall charger. Priya spent twenty minutes on a proper load sheet, showed us our 150-amp service had room for a 48-amp hardwired charger, ran neat steel conduit along the garage framing and set up the charger app before she left.

  • 06

    Our insurer gave us thirty days after closing to replace an old Federal Pacific Stab-Lok panel in the basement. Dale came out the next afternoon with one all-in price covering the permit, utility coordination, new ground rods and a whole-home surge protector, and nothing was added afterwards. The power was off for about five and a half hours, every breaker was typed on the door chart, and the inspector signed off in five minutes.

Start with a diagnostic visit

Readings first, written down and shown, with the options set out before anything is fitted.

Notes from the workshop, occasionally

An email when a code change affects domestic boards, or when a seasonal check is worth a reminder. No fixed schedule, and one link in every message removes an address from the list.

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