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Questions & answers

Plain answers on bookings, walk-ins, shave prep and keeping a cut or beard sharp between visits to Wilder & Sons.

Can I walk in, or should I book?

Walk in whenever a barber has a free chair. Weekday evenings and Saturday mornings go fast with regulars, though, so booking a day or two ahead means you sit straight down.

What is your late and cancellation policy?

Please cancel or reschedule at least 12 hours ahead so another client can take the chair. Running more than 10 minutes late? Call the shop and we will fit in as much of your service as we can without keeping the next guest waiting.

How often should I come in for a fade?

Most regulars with tight skin fades or crisp beard line-ups book every 2 to 3 weeks. Scissor cuts and tapers are cut to grow in softly and usually hold their shape for 4 to 5 weeks.

How long should I grow my beard before a first sculpt?

Leave it untouched for 3 to 4 weeks so your barber can see your growth pattern and where your natural neckline sits. Please resist trimming the neckline yourself beforehand.

Should I arrive with clean hair?

Clean, dry hair without heavy wax shows us how your crown really falls. Coming straight from work or the gym? No problem — we will rinse your hair at the basin first.

I get razor bumps. Can I still have a straight-razor shave?

Yes — just mention it before we lather up. We steam thoroughly, shave with the grain in a single gentle pass and finish with alcohol-free alum and a cooling balm, or use a foil finisher if your skin prefers.

Still have a question? Get in touch or book a time.

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