Membership & coaching FAQs
Training & membership questions
What happens at the starting assessment?
It is a relaxed 45-minute visit with a senior coach. We tour the gym, talk through your goals, schedule and injury history, run a short joint-mobility and movement check in ordinary gym clothes (no exhausting fitness test), and recommend the coaching or open-gym option that suits you best.
How is semi-private coaching different from a group class?
In a typical group class, 20 to 30 people do the same whiteboard workout whatever their goals or injury history. In a semi-private pod, no more than four members share a one-hour coaching window and each follows a strength programme written for them, so you get tailored coaching, good company and a lower monthly cost.
Are there annual contracts or joining fees?
No. Every open-gym membership and monthly coaching plan runs month to month, with no initiation fee and no annual maintenance fee. To pause for travel or cancel, let us know 14 days before your next billing date.
How does the membership cap work, and is there a waiting list?
We track how busy the racks and platforms get and cap active open-gym memberships so nobody queues for core equipment. Once the cap is reached, new members join a first-come waiting list, and floor space stays reserved for 1-on-1 and semi-private coaching clients.
Can coaching clients use the gym on their own days?
Yes. Clients on 2x or 3x weekly 1-on-1 training, or on semi-private strength coaching, get full open-gym access at no extra cost for extra cardio, mobility work or an independent lift.
I haven't trained in years. Will I feel out of place?
Not here. More than half of our coaching clients started with little or no free-weight background. The music stays at a conversational volume, members rack their weights and know each other by name, and coaches teach every set-up step by step at a pace that builds confidence.
Do you have showers, lockers and parking?
Yes. There are private shower suites stocked with body wash, fresh workout and shower towels, day-use keypad lockers, filtered water-bottle stations and dedicated parking.
What if I need to move a 1-on-1 or semi-private session?
For 1-on-1 sessions, give us 24 hours' notice by phone or email and we will reschedule without using a session credit. Semi-private members can swap to another pod up to 12 hours before it starts, whenever a place is free.