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Clean bays, careful work

A well-kept shop floor shows how carefully a car is treated. Here is the kind of work that fills our two bays every weekday: oil services, engine and suspension diagnosis, and brakes taken apart, measured and put back to factory specification.

  • The front of a car in a workshop, with an oil drain pan set on the floor beneath the bumper.
    01 A factory-spec oil service under way. The oil is drained warm so it carries its sediment out, and the drain plug gets a new washer every time, because a reused washer is the usual cause of a slow drip on the driveway.
  • An engine bay with the top of the engine opened up, the cylinder head and valve gear exposed during an inspection.
    02 Valve gear exposed for inspection. Opening the top of an engine shows what a fault code can only hint at: worn cam lobes, sludge or a leaking gasket. We do it only once testing points there and you have approved the cost.
  • A car's front wheel and suspension, with visible damage to the suspension parts and the tire.
    03 A front corner after a hard pothole strike. The visible damage is rarely the whole story, so the control arm, tie rod and wheel are each measured and photographed before any of them is priced.
  • A brake caliper and hub on a car under assembly, with new brake pipes and hoses being fitted and tightened.
    04 New brake pipes fitted at the hub. Each line follows the original route and is clipped where the original was clipped, and every joint is checked for weeping once the hydraulic system has been bled.
  • A front disc brake with the wheel removed and the car supported on a jack stand.
    05 A front brake with the wheel off and the car on a stand, never on the jack alone. The rotor is measured in millimetres at several points before the pads are chosen, because uneven wear returns as a pulse in the pedal.
  • A rear disc brake and rotor with the wheel removed, the car resting on a jack stand.
    06 A rear disc brake. Rear pads often outlast the fronts, but a seized slide pin wears them unevenly, so both sides of the axle are opened and photographed even when only one is making a noise.
  • A car's original tool kit, with wrenches and a jack handle, stored in its tray inside the engine bay.
    07 The tool kit a car leaves the factory with: fine at the roadside, wrong for the shop. In our bays every fastener is set with a calibrated torque wrench to the manufacturer's figure, never by feel or with an impact gun.
  • An engine oil filter cut open to show its pleated paper element and inner steel core.
    08 An oil filter cut open. The pleats reveal metal flakes, sludge or bypassed oil long before an engine starts to knock, so a used filter is opened and photographed for you whenever the oil looks wrong.

Before, on the bench, finished

Every repair at Keel Street passes through the same three stages, and you see photos from each one on your phone before the keys come back.

  1. Before
    A damaged front wheel and suspension before any repair has started.

    The car is inspected before it is touched. Your description, a road test and a photo inspection on the lift decide what is wrong, and you approve the written estimate before any part is ordered.

  2. On the bench
    Brake pipes being fitted and tightened at the hub during a repair.

    OEM-grade parts are fitted to the manufacturer's specification and torqued, not tightened by feel. If anything new turns up once the job is open, we stop and send you photos before it is added.

  3. Finished
    A rear disc brake assembled with the rotor and caliper in place, ready for the wheel to go back on.

    The work is checked, the car is road tested, and the old parts are kept for you to see at collection, with the repair registered under our 3-year / 36,000-mile warranty.

Book a service appointment

Send the year, make and model, plus any warning lights or noises. The service desk replies with a drop-off or waiting slot.

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