Before the first walkWe meet the dog, not a form.Check collar, harness, tags, leash, doors, and pickup routine.Walk one block together and watch pace, pulling, recovery, and dog greetings.Record triggers, food rules, medication notes, vet contact, and safe entry.Name the primary walker and introduce the backup before a backup is needed.
Pack matchingDogs join by pace, communication style, size where it matters, and comfort around traffic—not by zip code alone.
Weather callsHeat, smoke, ice, and air quality can shorten or move a visit. You receive the reason and the replacement plan.
Keys + accessKeys remain unlabeled, access notes stay separate from addresses, and every handoff is recorded by the team.
Every visitArrival and return timeRoute or activity typeBathroom, water, appetite, and energy notesPhotos when it is safe to take them
When something changesLoose equipment or damaged gearChange in gait, energy, breathing, or appetiteUnexpected animal, traffic, or access eventAny deviation from the planned visit