GOT QUESTIONS?

EZWebee Has Answers

Frequently Asked Questions

Can’t find what you’re looking for? Reach out directly

1Is this a subscription?

No. A build is paid for once, with no licence to renew.

2How much does it cost?

Each ready-made design has a fixed price of $499, one-time. The price includes 5 hours of customisation, during which EZWebee tailors the design to the business. Additional hours are charged at a competitive hourly rate, and nothing is payable until the design is 100% finished.

A client who has seen a website they like anywhere on the web, not only one of the ready-made designs, can have a new one designed with the same touch and feel, for a fixed $1,000. It cannot be a copy of the other website, but it is made close to it, and nothing is payable until the design is 100% finished. Ask about the $1,000 website.

The price of every other job depends on the service and the scope of the work, so it gets a written scope and a fixed quote before work starts. A catalogue website costs less than a custom build, because the design work already exists and only the customisation, placing the client’s content and the wiring are left to do.

3How long does it take?

A catalogue website is quick to build, because the design is already made; how quickly it goes live depends mostly on how soon the content is in hand.

A digital footprint and exposure check is quoted with an estimated range once the scope is agreed, since it depends on the size of what is being examined.

4How fast does support respond?

Support is reactive and handled by email. EZWebee aims to reply as quickly as one person reasonably can, but no response time is guaranteed.

EZWebee does not claim round-the-clock cover. A one-person operation cannot honestly staff it, and promising otherwise would just be a promise waiting to be broken.

5Can an existing site be worked on?

Often, yes. A digital footprint and exposure check applies to whatever is already live, whoever built it.

For other work it depends on how the existing site was built. Send a link and it will be looked at personally; any answer that comes back is an honest one, including if that answer is that a rebuild would cost less than repairs.

6Where does the digital footprint check get its information?

Public and lawfully accessible sources only — search engines, public records, domain data, social profiles and indexed documents, together with lawfully available exposure-notification services.

No systems are broken into, no accounts are accessed, no passwords or private records are obtained, and no one is deceived into handing anything over. The report shows what an outsider could already find, and it cannot claim to have found everything.

7Are the catalogue websites really all different?

Each has its own typography and palette, and the catalogue spans several distinct layout directions rather than one template recoloured. Designs within a direction do share structure.

Every one can be opened and browsed before choosing — the demos are published as they stand, short of their final pass, so some links and pages inside them are placeholders. Choose any of the ready-made designs, at $499. The price includes 5 hours of customisation, during which EZWebee tailors the design to the business. The business names, copy and photography in the catalogue versions are placeholders and are replaced with the real ones before launch.

Still have questions?

EZWebee is happy to help. Reach out — questions are read personally, and any answer that comes back is a straight one, with no runaround.