168 reviews since 2017
Mostly five stars. Read the rest too.
Nine years on Marlowe Row, an average of 4.9, and a few grooms that ran late or cost more than an owner expected. Both kinds are here, because the less happy ones show how the shop responds when something goes wrong.
Rating breakdown
168 reviews
Each review comes from an owner who booked a groom. They are trimmed only for length, and the lower ratings stay up.
Featured owner story
Featured review
“I wanted my husky shaved for summer and Tomasz said no, then took five minutes to explain why. Kesh had the de-shed spa instead, the fur tumbleweeds in the living room vanished, and his coat came back airy and white. I am glad he refused.”
Ruaridh M.
Kesh, Siberian husky
Double-Coat De-Shed Spa, June
5 out of 5
Booked again eleven weeks later.
More from dog and cat owners
11 reviews shown.
Nervous, senior and first visits
-
Douglas M.
Buster · senior groom
“Buster is a fourteen-year-old cocker, nearly blind and stiff in the back legs. Junie books him first thing, lowers the table to the floor and lets him sit down whenever he tires. He comes home clean and completely relaxed.”
5/5
-
Tyler B.
Biscuit · puppy first groom
“Biscuit is an eighteen-week mini poodle. Junie spent forty-five patient minutes on water, dryer noise and his face, all at his pace, then showed us how to line-brush his ears at home. Now he pulls towards the door when we park.”
5/5
Coats, shedding and hand-stripping
-
Nkechi O.
Basil · full groom
“Halfway through they rang to say the mats behind his ears were worse than they looked, and asked before taking him shorter. I would far rather have that call than a surprise at the desk.”
5/5
-
Sinead V.
Tuppence · hand-strip
“Priya hand-strips our border terrier the proper way. After two years of clipping elsewhere, his colour and wiry jacket have come back. It costs more and takes longer, and it is worth both.”
5/5
-
Rebecca N.
Winnie · full groom & haircut
“Two salons shaved our Bernedoodle shorter than we asked. Junie combed Winnie's legs in front of me, showed me a tangle behind her ears, and we agreed a three-quarter-inch teddy cut. She was ready in just over two hours, still fluffy.”
5/5
-
Halvard S.
Gunnar · bath & brush-out
“I booked a plain bath for a short coat. Tomasz found a hot spot under his shoulder that I had missed and told me to show the vet. It did need treating.”
5/5
Cat appointments
-
Claire F.
Duchess · quiet-hour cat groom
“Duchess is an eleven-year-old Persian mix with mats she would not let us near, and our vet had mentioned sedation. On a dog-free Tuesday morning Odalys released every mat, tidied her and trimmed her claws. She came back purring.”
5/5
-
Desmond F.
Otis · lion trim
“Odalys stopped the lion trim halfway and rang me because Otis had had enough, then charged only for what she had done. Other places I have tried would have pushed on.”
5/5
Timing, price and the desk
-
Yusuf E.
Zamzam · full groom
“Given a band at check-in, charged inside it, and no surprise extras at the desk. That alone puts them ahead of my last two groomers.”
5/5
-
Melissa G.
Frankie · walk-in nails
“Frankie, our French bulldog, used to scream at clippers. After a few short Thursday walk-ins with Junie and a lick mat, he now stands still while his nails are Dremel-rounded smooth.”
5/5
-
Wendy-Ann R.
Dottie · client since 2019
“Priya remembers every dog and exactly what was done last time, without checking a file. All these years on, that still surprises me.”
5/5
Fourteen reviews are under five stars
When a visit fell short
Corwin A. · Willa · puppy first groom
4 out of 5
“Four stars only because a Saturday is a long wait. The groom itself was lovely — Willa came home happy, and Junie took time to show us how to brush her properly.”
Beatriz L. · Suki · full groom
3 out of 5
“Three stars for one groom that ran forty minutes late without a call. Every visit since has been on time, and they apologised properly instead of brushing it aside.”
Saturdays are the bottleneck
Saturday is the most asked-for day and books out about three weeks ahead. A Tuesday or Wednesday groom is usually free within a week, and the reply to your request says which.
Leaving one
Clover & Clip never emails asking for reviews. If a groom is worth a few words, tell the desk or use the contact form, and it is posted as written.
Book your pet in
Every request gets a reply with a drop-off time and a price band, so there is nothing to chase.