Every groomer at Brushwood Grooming Room holds Fear-Free certification and works one to one, so a pet is never passed between stations or left waiting in a row of crates.
Lead groomer
Marisol Okafor has groomed dogs professionally since 2011 and is a National Certified Master Groomer, Fear-Free Certified Professional and Pet Tech First Aid and CPR graduate. She plans every haircut with the owner, combing the coat and showing sample lengths before the scissors come out, and she specialises in doodle teddy-bear cuts, hand-scissored poodle and terrier trims, and gentle grooms for anxious rescues and arthritic seniors.
Bather and deshedding specialist
Declan Reyes is an International Certified Professional Groomer, Certified Canine Esthetician and Fear-Free Certified Professional. He runs the bathing room, where every groom begins, and leads the double-coat deshedding spas for huskies, shepherds and golden retrievers, using conditioning soaks and therapeutic, hypoallergenic shampoos for sensitive or itchy skin. He also takes the Saturday morning bath and tidy appointments.
Cat and puppy groomer
Priya Lindqvist is an NCGI Certified Feline Master Groomer, AKC S.A.F.E. trained and Fear-Free certified. She takes the quiet-hour cat grooms on cat-only Wednesdays, handling Persians, Maine Coons and senior cats with low-restraint methods, and leads most puppy first grooms during the rest of the week. She works in short stages and stops whenever an animal has had enough.
Front desk coordinator
Tobias Wren answers the telephone and the contact form, recommends the right package and confirms the price, and keeps rabies certificates and health notes on file so the groomers read them before a pet arrives. Trained in pet first aid, he also runs the walk-in nail, ear and paw visits, using slow rotary-tool desensitisation and a lick mat for nail-shy dogs.
Each package has a groomer who knows it best. Name a favourite groomer in the contact form or on the telephone, and the front desk replies with the times that groomer has open.
Share the breed, rough weight and any nerves or health worries, and the desk will suggest the right package and the quietest open slot.
Now and then: seasonal coat-care tips, cat-only Wednesday openings and the date holiday grooming slots are released. Unsubscribe any time with one click.