Good to know

Questions & answers

How tutor matching, session recaps, school plans and rescheduling work at Atlas Academy.

Will my child see the same tutor each week?

Yes. After a short parent call, and an optional diagnostic, we match your student with one specialist at a regular weekly time instead of rotating tutors.

Can I change or cancel a session?

Yes. Give at least 24 hours’ notice and there is no charge. If your child falls ill on the day, we move the lesson to a make-up time within two weeks.

Online or in person?

Both are live and one to one with the same tutor. Younger learners often settle best in a quiet study room, while older students may prefer the online whiteboard.

Do we have to buy a block of hours?

No. There are no upfront packages or term contracts. You pay for the sessions you book, and hourly rates are on the programmes page.

Can you work with a school support plan?

Gladly. With your permission we review the syllabus, recent tests and any agreed adjustments, and can exchange a short email with your child’s teacher.

How will I know how a session went?

Within a few hours your tutor emails a short recap: what was covered, any sticking points, upcoming tests and a little practice for the week.

Still have a question? Get in touch or book a time.

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