Privacy and measurements
How Hem & Harbor Alterations protects contact details, wedding and event dates, and the bespoke measurements kept on a client card.
Effective date: September 13, 2026
What the contact form collects
The contact form collects a name, an email address, an optional telephone number, the service and garment type, and the message itself. The number of garments, the date a garment is needed by and any fit or fabric notes are optional.
The message is sent to Hem & Harbor Alterations so that it can be answered. It is not used to build an advertising profile and it is not sold.
What the subscribe form collects
The subscribe form collects an email address and nothing else. No name, no telephone number and no postal address is asked for.
An address given to the subscribe form is used to send workshop updates and for nothing else.
Why the information is collected
Contact details and garment notes are collected in order to answer a question about an alteration and to plan the fitting. Subscribe addresses are collected in order to send the updates that were asked for.
Neither form is used to track a visitor across other websites.
Who else receives the information
A message sent from this site passes through the hosting provider that serves these pages and the email service that delivers it. Each provider receives only the information needed to deliver the page or message.
No advertising network, analytics service or social platform receives anything submitted through either form.
How long it is kept
Contact messages are kept only while the enquiry is active and for the limited period needed to answer follow-up questions. Measurements taken at a fitting are kept on the client card so later work can be cut from them, and can be removed on request.
A subscribe address is kept until the subscriber asks for it to be removed.
Security, and its limits
Pages and forms on this site are served over an encrypted connection, and access to received messages is limited to the workshop.
No transmission over the internet and no stored record can be guaranteed absolutely secure. That is a limit of the medium, and stating otherwise would be false.
Choices a visitor has
Completing either form is a choice. Nothing on this site is hidden behind an email address.
A subscriber can stop the updates at any time, and doing so does not affect an alteration already in progress.
Asking for removal
A request to delete a contact message or a subscribe address is sent through the contact form, and it is enough to say which of the two it is and which address it was sent from.
The business confirms the removal directly rather than leaving the request unanswered.
Contacting the business about privacy
Privacy questions go to the same email address as every other enquiry, which is on the contact page.
A privacy question is answered by the person who answers enquiries, and the message itself is kept only for as long as it takes to answer it.