Your moving and packing questions, answered.

Local moves within about 45 miles are usually billed hourly by crew size, two, three or four movers with an equipped 26-foot truck, with a three-hour minimum and one travel fee agreed upfront. Larger homes, offices and moves over 50 miles can have a binding flat-rate written quote instead.

Light clothing and linens can stay in a sturdy dresser, because we pad-wrap and band the whole piece shut. Take out books, tools, breakables, jewellery and liquids, and empty oversized, particle-board or upstairs pieces that have to pivot down tight stairs.

Yes. Safety and USDOT rules bar propane tanks, gasoline cans, mower fuel, fireworks, ammunition, wet-cell batteries, aerosol paint and pool chemicals. Keep passports, closing cheques, medication, laptops and fine jewellery with you in the car.

Yes, free of charge. Email us your property manager's COI requirements, the additional insured names and liability limits, at least 48 hours before the move, and we send the certificate straight to the building.

Yes, unless ice or lightning makes the roads unsafe. On wet days we double the floor runners in both homes, split the crew into inside and ramp teams, and shrink-wrap upholstered sofas before they are padded.

Basic Released-Value cover comes free with every move at $0.60 per pound per item, so a 20-pound television would be covered for only $12. Full-Value Protection is an upgrade that pays for repair, replacement or current market value on your better furnishings.

Yes. Moves over 50 miles can be quoted at a binding flat rate. For timing, two to three weeks' notice suits a mid-month weekday, while the first and last days of a month, weekends and May to August are best booked four to six weeks ahead.

It happens most weeks. Tell your coordinator as soon as you hear; with 48 hours' notice we move your booking with no reschedule fee, and if keys arrive late in the day we can hold the loaded truck overnight in our locked yard.