174 reviews since 2018
Mostly five stars. Read the rest too.
Eight years in Little Italy, an average of 4.9, and a few sets that ran late or cost more than a client expected. Both kinds are here, because the less happy ones show how the studio responds when something goes wrong.
Rating breakdown
174 reviews
Each review comes from a client who booked a treatment. They are trimmed only for length, and the lower ratings stay up.
Featured client story
Featured review
“I asked Marisol to drill off my old acrylics and she said no, then took five minutes to explain why. I had a slow soak-off and a builder overlay instead, the peeling and splitting stopped, and my own nails grew out strong and clear. I am glad she refused.”
Renata M.
Client since 2021
Structured Builder Gel Manicure, June
5 out of 5
Booked again three weeks later.
More from nail and brow clients
11 reviews shown.
Sensitive, damaged and first visits
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Dolores M.
Classic manicure · arthritis
“I am seventy-eight, with arthritis in both hands and a tremor on the left. Hana books me first thing, props my wrists on a warm cushion and lets me rest whenever I tire. I go home with tidy nails and completely relaxed.”
5/5
-
Taylor B.
First gel manicure
“I bit my nails for twenty years. Hana spent forty-five patient minutes on the cuticles, the shape and a sheer gel, all at my pace, then showed me how to use cuticle oil at home. Now I actually look forward to the next visit.”
5/5
Gel, builder and extensions
-
Nkechi O.
Builder gel refill
“Halfway through Teo stopped to say two nails had lifted worse than they looked, and asked before taking them shorter. I would far rather have that question than a surprise at the desk.”
5/5
-
Sinead V.
Gel-X extensions
“Marisol does soft gel extensions the proper way. After two years of acrylic elsewhere, my own nails have grown back thick and smooth. It costs more and takes longer, and it is worth both.”
5/5
-
Rebecca N.
Builder gel with art
“Two salons filed my nails shorter than I asked. Teo measured my free edge in front of me, showed me a weak corner on one thumb, and we agreed a short almond with florals. I was done in just over ninety minutes, and they lasted four weeks.”
5/5
-
Halvard S.
Spa pedicure
“I booked a plain pedicure before a holiday. Hana noticed a discoloured toenail that I had ignored and told me to show a podiatrist. It did need treating.”
5/5
Brow and lash appointments
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Claire F.
Brow lamination & tint
“My brows had been over-waxed for years, sparse at the tails, and another salon had pushed microblading. In the quiet room Imani mapped them, laminated and tinted them, and drew the shape I had lost. I left smiling.”
5/5
-
Desmond F.
Lash lift & tint
“Imani stopped the lash lift halfway and checked with me because my eyes were watering, then charged only for what she had done. Other places I have tried would have pushed on.”
5/5
Timing, price and the desk
-
Yusuf E.
Gel polish manicure
“Given a band at check-in, charged inside it, and no surprise extras at the desk. That alone puts them ahead of my last two salons.”
5/5
-
Melissa G.
Walk-in polish change
“I work round the corner and used to dread fitting nails in. A quick Thursday walk-in with Hana on my lunch break, and I am back at my desk with a fresh colour in under half an hour.”
5/5
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Wendy-Ann R.
Client since 2019
“Marisol remembers every client and exactly what was done last time, without checking a file. All these years on, that still surprises me.”
5/5
Fourteen reviews are under five stars
When a visit fell short
Corwin A. · first pedicure
4 out of 5
“Four stars only because a Saturday is a long wait. The pedicure itself was lovely — my feet felt new, and Hana took time to show me how to look after my heels.”
Beatriz L. · gel extensions
3 out of 5
“Three stars for one set that ran forty minutes late without a word. Every visit since has been on time, and they apologised properly instead of brushing it aside.”
Saturdays are the bottleneck
Saturday is the most asked-for day and books out about three weeks ahead. A Tuesday or Wednesday set is usually free within a week, and the reply to your request says which.
Leaving one
Rosewater Nail & Brow never emails asking for reviews. If a visit is worth a few words, tell the desk or use the contact form, and it is posted as written.
Book your nails in
Every request gets a reply with an appointment time and a price band, so there is nothing to chase.