Before a first visit

Ten to fifteen minutes before the booked time. That leaves room to hang up a coat, change into a gown, settle at the wash bar and drink a coffee or tea, so the full appointment time stays in the chair.

Yes, for the stated chair time, with the consultation, the wash and the blow-dry included and nothing added for toner or bond repair. Gratuity is optional; eighteen to twenty percent is customary, and bridal parties of four or more carry an automatic eighteen percent.

Yes, for any first colour or any new brand. The patch test is done at least forty-eight hours before the appointment, behind the ear, and permanent colour is never mixed until it is clear.

Yes. Name the stylist in the booking message and Noir & Gilt Salon will confirm whether that diary has room. A bridal party needs two stylists at once, so ask two to three weeks ahead for a weekend.

No need. Every cut begins with a wash at the basin, and colour goes onto hair washed a day or two before, so the scalp has its natural oils to protect it.

Yes, at any point and without giving a reason. The length is agreed at the start and checked again partway through, and if an appointment stops early only the time used is charged.

Foils and balayage keep colour off the scalp, and the colour room is well aired. Noir & Gilt Salon is not a medical practice and does not assess health conditions, so anyone unsure should ask their own doctor first.

Saturdays and the colour transformation fill first, so allow two to three weeks for those. Weekday mornings are usually the easiest to book at short notice.

Single services need 24 hours of notice, and colour transformations and bridal parties 48 hours. Inside that window, or for a missed appointment, half the service price is charged, because the time cannot be refilled.

No. There is no retail shelf, no membership and no bundle of appointments to buy in advance. Gift certificates are written in dollar amounts, so the person receiving one chooses freely.