Before a first visit
Arrival, draping, preparing the skin, pregnancy, gratuity and cancelling: what guests most often ask before their first visit to Cedar Hollow Day Spa.
Before booking
Arriving, the prices, preparing the skin and choosing a therapist
01How early should a guest arrive?
Fifteen to twenty minutes before the booked time. That leaves room to change into a warmed robe, sit a few minutes in the cedar sauna and drink a cup of herbal tea, so the full treatment time stays on the table.
02Are the displayed prices final?
Yes, for the stated length, with the robe, sauna and quiet room included and nothing added for aromatherapy or hot towels. Gratuity is optional; eighteen to twenty percent is customary, and parties of four or more carry an automatic eighteen percent.
03Should retinol or injectables be paused before a facial?
Retinoids and strong acids are paused for five to seven days before any facial or dermaplaning. Botox wants fourteen days and dermal fillers three to four weeks before facial massage, so nothing is shifted.
04Can a guest request a particular therapist?
Yes. Name the therapist in the booking message and Cedar Hollow Day Spa will confirm whether that diary has room. A couples booking needs two therapists at once, so ask two to three weeks ahead for a weekend.
In the treatment room
Draping, pressure and pregnancy
05How does draping work?
Strictly. A guest undresses to their own comfort level, alone in the room, and lies under warm sheets and a blanket. Only the area being treated is ever uncovered.
06Can the pressure change, or a treatment stop?
Yes, at any point and without giving a reason. Pressure is agreed at the start and checked again partway through, and if a treatment stops early only the time used is charged.
07Is massage safe during pregnancy?
From thirteen weeks, with side-lying bolsters and no pressure on the abdomen. Cedar Hollow Day Spa is not a medical practice and does not assess health conditions, so anyone unsure should ask their own doctor first.
Appointments and charges
Booking ahead, cancelling, and what the spa does not sell
08How far ahead should an appointment be booked?
Weekend afternoons and the half-day retreat fill first, so allow two to three weeks for those. Weekday mornings are usually the easiest to book at short notice.
09What is the cancellation arrangement?
Single treatments need 24 hours of notice, and retreats and couples bookings 48 hours. Inside that window, or for a missed appointment, half the treatment price is charged, because the time cannot be refilled.
10Does the spa sell products or memberships?
No. There is no retail shelf, no membership and no course of sessions to buy in advance. Gift certificates are written in dollar amounts, so the person receiving one chooses freely.
If a question is not answered here, the contact form reaches Cedar Hollow Day Spa directly. Send a question instead.
Request a treatment or a retreat
A full hands-on session at the published price, with the quiet room and the cedar sauna before and after. Write with the treatment and the days that suit.