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Frequently asked questions

Plain answers on reserving a chair, walk-ins, getting ready for a shave and keeping a cut or beard sharp between visits.

Before the chair

Timing your visits, beards and sensitive skin

How often should a haircut or skin fade be booked?

For a tight zero-gap skin fade or a crisp beard line-up, most regulars come back every two to three weeks to keep the gradient fresh. Scissor cuts, tapers and medium-length textured styles are cut to grow in softly, and usually hold their shape well for four to five weeks.

Should I arrive with clean hair and no product in it?

Clean, dry hair without heavy wax or oil-based pomade lets your barber see how the crown and any cowlicks naturally fall. Coming straight from work or the gym with product or hat hair is no problem, though: the barber is always happy to rinse it at the basin before starting.

How long should my beard grow before a first sculpting?

Three to four weeks of untouched growth gives your barber enough density to see the natural patchy areas, the swirl patterns and where your true neckline sits, which is usually a finger's width above the Adam's apple. Try not to trim the neckline yourself beforehand; clean proportions are far easier to shape from raw growth.

I get razor bumps. Is a straight-razor shave right for me?

Mention it at the consultation, before any lather goes on. For coarse hair or a sensitive neck prone to ingrown hairs, the barber adjusts the blade angle, shaves only with the grain in a single gentle pass after a thorough hot-towel steam and pre-shave oil, and finishes with an alcohol-free alum block and a cooling balm. A hypoallergenic foil finisher is used instead if your skin prefers it.

Have a question about one particular cut? It is quicker to ask a barber directly. Send a question instead.

Booking

Walk-ins, groups and changes

Are walk-ins welcome, or should I make an appointment?

Walk-ins are welcome from Tuesday to Saturday whenever a chair is free. Weekday evenings and Saturday mornings fill quickly with regulars, though, so sending a message through the contact form a day or two ahead is the surest way to sit down without a wait. The time is agreed in the shop's reply, and until then nothing is held.

Can we book chairs together for a wedding party?

Yes. The shop regularly looks after groomsmen on the morning of a wedding, with haircuts, beard clean-ups and hot-towel shaves, and father-and-son visits can be set side by side too. Get in touch through the contact form three to four weeks before the date so neighbouring chairs can be kept at the same hour.

What is the policy on late arrivals and cancellations?

Appointments run to schedule, so please cancel or move a booking at least twelve hours ahead if plans change, and the chair can go to another client. If you are held up by more than ten minutes, let the shop know by email; your barber will do their best to fit in the full cut, or adjust the service so the next client is not kept waiting.

Hygiene and aftercare

Clean tools, follow-ups and your information

How are razors, clippers and combs cleaned between clients?

Every barber follows strict state-board sanitation rules. Straight-razor work uses only disposable, single-use steel blades, taken fresh from a sealed wrapper for each client and dropped into a sharps container straight afterwards. Clippers, foil shavers, shears and combs are brushed clean and disinfected with an EPA-registered solution before every new client.

What if something feels wrong after my cut?

Get in touch within a week and say what is bothering you. Hair sits differently after a wash and a night's sleep, so a line that looks uneven or a length that feels wrong is a perfectly normal thing to raise. The barber looks at the cut first: where it can be tidied within the same style, that is done free of charge, and where a different cut is wanted, it is booked as a new service.

How is my information handled?

The Privacy page sets it out in full: what the contact and subscribe forms collect, why each field is asked for, who else receives the information, how long it is kept and how to ask for it to be removed. Nothing is collected beyond what the forms show, and the subscribe list holds one email address with nothing attached to it.

Reserve a chair

Name the service, the barber if you have one in mind, and a day that suits. The reply comes back with the chair times still open.

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