Sable & FourthRichmond VA Book
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Good to know

Frequently asked questions

Straight answers on chair times, walk-ins, shave preparation and keeping a haircut or beard sharp between visits.

In this column

  1. 01ServiceHow often to come in, beard growth and shaving sensitive skin.
  2. 02ContactWalk-ins, wedding groups and changing or cancelling a time.
  3. 03PracticalArriving ready for the chair and how the tools are kept clean.

Service

How often should a haircut or skin fade be booked?

For tight zero-gap skin fades and crisp beard line-ups, most regulars come back every two to three weeks to keep the gradient fresh. Classic scissor cuts, tapers and medium-length textured styles are cut to grow in softly and usually hold their shape well for four to five weeks.

How long should a beard grow before its first sculpting?

Let it grow untouched for three to four weeks. That gives the barber enough density to see any patchy spots, swirl patterns and where the true neckline sits, usually one finger-width above the Adam's apple. Resist trimming the neckline at home beforehand: clean proportions are far easier to shape from raw growth.

Is a straight-razor shave right for sensitive skin?

Mention it during the consultation, before any lather goes on. For coarse hair or a sensitive neck prone to ingrown hairs, the barber adjusts the blade angle, shaves only with the grain in a single gentle pass after thorough hot-towel steam and pre-shave oil, and finishes with alcohol-free alum and a cooling balm. Hypoallergenic foil finishers are there if the skin prefers them.

Contact

Are walk-ins welcome, or is an appointment needed?

Walk-ins are welcome Tuesday to Saturday whenever a barber has an open chair. Weekday evenings after 4:00 PM and Saturday mornings fill quickly with regulars, though, so writing a day or two ahead is the surest way to avoid a wait. The Book button opens the contact page, and a chair is held once a barber has replied and the time is agreed.

Planning something not covered here? A message describing it reaches a barber directly. Open the contact page and a barber replies during opening hours.

Can several chairs be booked together for a wedding party?

Yes. The shop regularly looks after groomsmen groups of three to eight for wedding-morning haircuts, beard clean-ups and hot-towel shaves, and father-and-son visits are just as welcome. Write through the contact form at least three to four weeks before the date so side-by-side chairs can be blocked at the same hour.

What is the late arrival and cancellation policy?

Appointments run on schedule, so please cancel or move a time at least 12 hours ahead if plans change, so another guest can take the chair; there is no charge for cancelling. If traffic holds you up by more than 10 minutes, send the shop a quick message or email and the barber will do their best to fit the full cut in, or adjust the service so the next guest is not kept waiting.

Practical

Should hair be clean and free of product on arrival?

Clean, dry hair without heavy wax or oil-based pomade lets the barber see how the crown and any cowlicks naturally fall. Coming straight from work or the gym with product or hat hair is no problem: the barber is happy to rinse it at the shampoo bowl before starting.

How are razors, clippers and combs sanitised between guests?

Every barber follows strict state-board sanitation rules. Straight-razor work uses only disposable, single-use blades, opened fresh from a sealed wrapper for each guest and dropped into a sharps container straight afterwards. Clippers, foil shavers, shears and combs are brushed clean and disinfected with an EPA-registered solution before every chair turn.

Talk to the shop

Something else on your mind?

Ask anything about a cut, a beard or a shave through the contact form, and a barber answers during opening hours.

The column

A short note when the shop changes something

Holiday hours, a barber joining or leaving, a price that moves. Two or three notes a year and nothing else.

The privacy notice explains what happens to the address.

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