FAQ · Memberships & coaching
Straight answers before your first visit.
How 1-on-1 training, four-person semi-private pods and the capped open studio membership work, from the first visit to moving a session.
Getting started
What happens at the free starting consultation?
It is a relaxed 45-minute visit with a senior coach. You tour the studio, talk through your goals, schedule and any past injuries, and do a short mobility and movement check in ordinary training clothes, not an exhausting fitness test. The coach then outlines the coaching or membership option that suits you best.
How is semi-private coaching different from a group class?
A group class puts 20 to 30 people through the same whiteboard workout. A semi-private pod is capped at four members sharing a one-hour window, and each person follows their own written strength programme, so you get individual coaching with company and a lower monthly cost.
I have not trained in years. Will I feel out of place?
No. Many coaching clients arrive with little or no free-weight experience. Music stays at a conversational volume, members rack their weights and know one another by name, and coaches teach every set-up step by step at a pace that builds confidence.
Memberships
Are there annual contracts or initiation fees?
No. Every membership and monthly coaching plan is month to month, with no initiation fee and no annual maintenance fee. To pause for travel or cancel, let the studio know 14 days before your next billing date.
How does the open studio cap work?
Peak-hour rack and bench use is watched closely, and active open studio memberships are capped so nobody queues for core equipment. When the cap is reached, a first-come waiting list opens, and floor space stays reserved for coaching clients.
Can coaching clients also train on their own?
Yes. Clients on 1-on-1 training or semi-private coaching at two or three sessions a week receive open studio access at no extra cost, for extra cardio, mobility work or an independent weekend lift.
Sessions and privacy
How do I book or move a session?
Sessions are arranged by phone or email; nothing is booked online. Give 24 hours’ notice to move a 1-on-1 session without using a session credit. Semi-private members can swap to another pod time up to 12 hours before it starts, whenever a seat is free.
Do your coaches give medical clearance?
No. Coaches are certified fitness professionals, not clinicians. Post-rehab clients bring their PT discharge notes to the consultation; please do not send diagnoses or medical records through the contact form.
What will the newsletter send me?
Occasional training tips and studio news. Every message includes an unsubscribe link, and the privacy notice explains how your email address is used.
Ask a coach
Have a question we have not covered?
Northline replies by phone or email, usually within one business day.