Advisory & engineering leadership
Operators first, technologists second
Hands-on P&L operations leadership, production software engineering and certified privacy governance sit in one small team, so every system built here holds up in a real working week.

Adele Marchetti
Managing principal & operations strategist
Former COO · Lean Six Sigma Black Belt · M.B.A. · 15+ years scaling B2B and professional-service operations. Adele spent fifteen years running operations for multi-location B2B service and distribution companies before leading Signal Loom's work with Omaha operating teams. She redesigns handoffs, accountability gates and SOPs first, so that automation builds on clean operations rather than speeding up messy ones.

Jonah Keller
Lead AI & systems automation architect
AWS & Azure Certified Solutions Architect · M.S. in Computer Science · 10 years in enterprise API and retrieval systems. Jonah leads the technical architecture and sprint delivery on every custom build. His speciality is pairing rule-based code with language models, backed by automated accuracy checks and clean fallback logic, so internal tools stay dependable long after launch.

Simone Okafor
Change management & team enablement lead
Prosci Certified Change Practitioner · B2B instructional designer · 9 years in workforce adoption and SOP design. Even good automation fails when frontline staff distrust it and drift back to old spreadsheets. Simone works with department heads and hesitant team members alike, building workshops around real daily tasks so people feel supported by better tooling rather than threatened by it.

Grant Whelan, CIPP/US
Data governance & risk advisor
Certified Information Privacy Professional (CIPP/US, IAPP) · ISO/IEC 42001 Lead Implementer · 11 years in enterprise risk. Grant keeps clients in legal, financial, healthcare-adjacent and B2B work clear of accidental data leakage. He vets vendor security, configures zero-retention API terms, reviews the data side of every readiness audit and drafts employee AI policies people can follow.