Executive questions answered
Frequently asked questions about business & AI consulting
Straight answers to the security, ownership, accuracy and cost questions leadership teams raise before an audit or build sprint.
Why start with a $2,400 audit instead of building a tool straight away?
Roughly 40% of the time, the tool a company thinks it wants is not where the money or the hours are being lost. A two-week diagnostic stops you spending $12,000 automating an intake form when the real bottleneck is manual re-entry across three disconnected systems further down the line, and it gives every later build a fixed fee.
Are the published prices final?
The fixed prices hold for the scope described. Anything marked from is quoted after the readiness audit, once the size of the build is known, and that fee is agreed in writing before work begins.
Will our confidential documents or client records train public AI models?
No. Free and personal chat accounts often train on what users type by default, which is why they are ruled out for business workflows. Every integration and workspace deployed here uses commercial enterprise tiers or private cloud API endpoints, such as AWS Bedrock, Azure OpenAI, Google Vertex or the Anthropic commercial API, under contractual zero-data-retention and no-training terms.
How do you stop made-up AI answers reaching client-facing or financial work?
In three ways. Ordinary code, not a language model, handles arithmetic, accounting totals and hard compliance routing. Internal knowledge tools answer only from your own source documents, with a page citation on every answer. And anything external or high-stakes stops at a human approval screen before it is sent or posted.
Do we need our own engineering team to maintain what you build?
No. Most clients have 15 to 150 employees and either a lean IT manager or an outsourced MSP. Builds use durable, maintainable integration patterns with automated error alerts, plain-English admin walkthrough videos and complete runbooks, and light monthly support is available if you want it.
Does this website confirm a discovery call?
No. The form sends an enquiry. A call or audit date is confirmed by reply, with the scope, the fixed fee and the deliverables set out in writing first.
How is a workshop or audit date changed or cancelled?
Call the office or use the contact form. A workshop moved with a week’s notice is rebooked at no charge; inside that, the day and the prepared exercises have usually been held for you.
Who owns the code, prompts and workflows when the engagement ends?
Your company owns all of it. Every script, API connector, workflow configuration, prompt template and governance policy sits inside your own cloud and software accounts from day one, so nothing is held back when the work finishes.