Useful answers
Frequently asked questions
Can I work here for free before choosing a membership?
Yes. Book a 15-minute weekday tour and stay on for a complimentary half-day in the open coworking lounge, so you can try the chairs, phone booths, quiet and Wi-Fi with your own work.
Where do I take phone and video calls?
The quiet focus area is kept call-free, and anyone in the main lounge is asked to use one of the ventilated, sound-insulated phone booths for any call longer than a couple of minutes. The booths are free for members and day-pass guests.
How fast and secure is the internet connection?
The building runs symmetrical gigabit fibre from two independent carriers with automatic failover. Every member signs in with individual WPA3-Enterprise credentials, which stops other devices on the shared network from seeing yours, and private team offices can ask for an isolated VLAN.
Do I have to sign an annual contract?
No. Hot desk and dedicated desk plans run month to month, and 30 days of notice before the next billing date is enough to pause, cancel or switch plans. Private team offices can also be taken month to month, with discounted 6- and 12-month agreements available.
Can I hire the boardroom or buy a day pass without joining?
Yes. Day passes ($35) and boardroom hire ($55 an hour or $340 for the day) are open to non-members, and your attendees are greeted at the front desk and offered coffee and tea.
Can I bring a client or colleague in with me?
Guests are welcome for a short coffee in the lounge at no charge, and formal meetings are best held in a booked meeting room. A colleague who wants to work beside you for the whole day can buy a discounted member-guest day pass.
Can my monitor and equipment stay at my desk overnight?
Dedicated desk and private office members keep a permanent workstation with lockable storage, so monitors, docks and accessories can stay set up. Hot desk members and day-pass guests clear their table at the end of the day, and day lockers are available on site.
What is included besides the desk?
Locally roasted coffee, espresso, loose-leaf tea, chilled and sparkling filtered water, kitchen use with a fridge and microwave, and a monthly black-and-white and colour printing allowance come with every membership.