Questions, answered plainly

What clients ask before they buy or sell.

Still unsure after reading? A broker will talk through your own situation, with no obligation to list or buy.

What makes a home a 'Greenfield' listing?

Every home we represent is priced from recent closed comparables, independently scored on the HERS energy index, and documented with its real heating, cooling and water systems. You see the evidence, not marketing adjectives, before you make an offer.

How do buyer agreements and commissions work now?

Under current MLS rules, buyers sign a written Buyer Representation Agreement before touring, stating exactly what their broker is paid — just as sellers sign a listing agreement. Buyers may ask in their offer for the seller to cover that fee from proceeds. Every rate is negotiable and none is fixed by law.

What is a HERS index and why do you list it?

The Home Energy Rating System (HERS) index is a third-party efficiency score: a standard new home rates 100, and a lower number means a more efficient home. We print it on every listing so you can compare homes on running costs as well as kerb appeal.

Why is your valuation different from an online estimate?

Automated estimates lean on county square footage and broad ZIP-code averages. They cannot see a gutted kitchen, a new roof or a noisy road. Our in-home analysis compares only true like-for-like sales from the past 90 to 180 days and ends with a net-proceeds worksheet.

Can you help with an older home I already like?

Yes. Our brokers know older houses with good bones. We point out roof age, drainage and ageing equipment during the tour, then coordinate energy audits, heat-pump and insulation quotes and the rebates you qualify for, so you can price the upgrade into your offer.

Do I need my own broker for new construction?

Usually, yes. The builder's on-site associate represents the builder, and builders rarely cut the base price for buyers who arrive unrepresented. Register us at your very first model-home visit so the builder honours your independent representation.

Are admin or transaction fees added at closing?

No. Some franchise offices add a $495 to $795 compliance fee on top of the agreed commission. At Greenfield Homes the fee written on page one of your agreement is the entire brokerage compensation — nothing extra appears at the title table.

How do private tours work, and where do you cover?

We work across the Cedar Hollow Valley and its surrounding suburbs. Send a tour request with the home's name and a few times that suit you; a broker confirms within one business day and meets you at the home with the comparables and HERS report in hand.

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