The service board
Six services, each with its scope, its price and a note on who it suits. Qualifying repairs are backed for 3 years or 36,000 miles on parts and labour, and a price that begins with “from” is confirmed in a written estimate first.
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Check-engine and drivability diagnostics
$135
A stored fault code names the sensor that complained, not the part that failed. Up to an hour goes into finding the real fault, with factory scan-tool checks, a smoke test for vacuum and exhaust leaks and circuit tests on the wiring, before the repair is written up with photos and a price.
Suits a warning light, a misfire, or a fault another shop could not pin down.
Contact about Check-engine and drivability diagnostics -
Factory-schedule maintenance and synthetic oil change
from $98
Up to six quarts of full-synthetic oil in the viscosity the manufacturer specifies, a new filter, a tyre rotation with pressures set, a battery health printout and a photo inspection of belts, hoses and fluids. The price runs from $98 to $145 by engine, and the service is logged against the 30k, 60k and 90k schedule.
Suits routine servicing that keeps the factory warranty records in order.
Contact about Factory-schedule maintenance and synthetic oil change -
Steering, suspension and four-wheel alignment
$129
Ball joints, control-arm bushings, sway-bar links, struts and hub bearings are checked for play on the ramp, and caster, camber and toe are set on a Hunter laser alignment rack. The price covers the four-wheel alignment with a before-and-after printout; worn parts are quoted separately.
Suits a pull on the highway, a clunk over bumps, or tyres wearing on one edge.
Contact about Steering, suspension and four-wheel alignment -
Brake pads, rotors and fluid service
from $340
Pad and rotor thickness is measured in millimetres and photographed, rotors are replaced with corrosion-coated discs, caliper slides are cleaned and lubricated, the fluid is tested for moisture, and every wheel nut is torqued to the factory figure. Priced per axle with OEM-spec ceramic pads.
Suits a squeal, a pulsing pedal on exit ramps, or a pedal that has gone soft.
Contact about Brake pads, rotors and fluid service -
A/C recharge and cooling-system repair
from $165
Refrigerant is recovered and the exact charge weighed back in, condenser and O-ring leaks are traced with UV dye and an electronic detector, and the fans, thermostat and water pump are tested. The starting price covers the A/C service; radiator and cooling repairs are itemised first.
Suits weak cabin air in summer, or a temperature gauge that creeps in traffic.
Contact about A/C recharge and cooling-system repair -
Used-car pre-purchase inspection
$155
Ninety minutes on the ramp and a road test: every module is scanned for recently cleared codes, panels are checked for repaint, and the frame, head gasket, transmission, brakes and tyres are inspected. The itemised report supports walking away or negotiating; it does not recommend or refuse a purchase.
Suits a private or lot sale where the history is unfamiliar.
Contact about Used-car pre-purchase inspection
From counter to hand-over
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01
The counter
The vehicle and the symptom are written down at the counter, a service is chosen from the board, and its price is stated before the keys change hands.
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02
The ramp
The work is done to the agreed scope. Photos of anything found beyond it go back to the customer with a separate quote, and nothing is added without approval.
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03
The hand-over
Findings, measurements and alignment printouts are handed over in writing, and the parts removed are kept for the customer to see.
Not sure which service?
Describe the symptom on the contact form and the counter will name the right service from the board. Asking commits to nothing.
Bring the symptom to the counter
The vehicle and what it is doing are enough for the counter to name a service and put a written scope and price against it.