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Privacy and service records

Benchmark Motor Works has two forms: the service request and the reminder sign-up. This notice states what each collects, why, who else sees it, how long it is kept and how to have it removed.

Effective date: September 14, 2026

What the service request form collects

The service request form collects a name, an email address, an optional telephone number, the service, vehicle type, fuel type and current situation chosen, a service postal code and the message typed into it. No field on it is hidden.

That information is used to answer the request and for nothing else. It is not sold, rented or used to build a profile, and it is not passed to an advertising network.

What the subscribe form collects

The subscribe form collects an email address and nothing else. No name, no telephone number and no address is asked for or stored.

The address is used to send occasional maintenance reminders. Every message carries a one-click removal link.

Why the information is collected

Both forms exist for one reason: to let someone reach Benchmark Motor Works without having to telephone during opening hours.

There is no analytics script on this site, no advertising pixel and no third-party cookie. Nothing on these pages tracks a visitor between sessions or between sites, and no page reads a visitor's location.

Who else receives the information

A form submission is delivered by an email service acting on the firm's instructions. That service can see the contents of the message in order to deliver it, and is not permitted to use it for anything else.

The site itself is served as static files by a hosting provider, which keeps ordinary server logs. Those logs are the hosting provider's, not the firm's.

How long it is kept

Service requests are kept for as long as the job is live and for twelve months afterwards, so that a returning car's earlier readings can be found.

A subscribe address is kept until it is removed, either by the link in a message or by asking the firm directly.

Security, and its limits

Form data travels over an encrypted connection. Access to the firm's mailbox is limited to the people who answer it.

No payment details are collected anywhere on this site. A deposit, where one applies, is arranged directly with the firm.

Choices a visitor has

Nobody has to use either form. The telephone number and the address are published on the contact page for exactly that reason.

A subscriber can leave the list at any time and does not have to give a reason.

Asking for removal

A request to see, correct or delete stored information can be sent to the firm's email address, and is answered within thirty days.

Deletion covers the enquiry and the subscribe record. It cannot remove a message from a mailbox belonging to someone who was copied on it outside this site.

Contacting the business about privacy

Questions about this notice go to the firm's published email address or to the address on the contact page.

The effective date at the top of this notice changes whenever the notice is revised.

Image credits

Fifteen photographs are used on this site. All fifteen came from Wikimedia Commons and every one was cropped and re-encoded for the frames it appears in. Fourteen carry a Creative Commons Attribution 2.0 licence, which requires the credit below; the fifteenth is dedicated to the public domain and is credited anyway.

The two typefaces are Space Grotesk and DM Sans, served from this website's own files, so no font request goes to a third party.

Maintenance reminders, now and then

An email when a factory service interval is coming up or a recall affects a common model. No fixed schedule, and one link in every message removes an address from the list.

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