Protocol
Questions worth answering before the first conversation.
The questions that come up on nearly every first call.
Before contacting
Scope, timing, access and verification.
Does an enquiry hold time?
No. The first reply is a scope note and a range. Time is only held once a written scope is agreed.
What information should I send?
A short description of the system, the repository or docs if you can share them, and the deadline you are working to. Never credentials or access tokens.
Are the listed prices final?
They are starting points for a fixed scope. The written estimate after discovery is the one that holds.
Do you work alone or with our team?
Either. Most scopes run solo with your engineers reviewing, and pairing sessions can be written into the scope.
Can we see references first?
Yes. References and a redacted work sample go out on request before anything is signed.
How does invoicing work?
Nothing is collected on this site. Invoices go out on milestones, net fifteen, through your usual accounts process.
Can timing change?
Yes. Scopes slip when access or review does. Any change goes in writing before the hours are spent.
How do I begin?
Send the outline through the contact form. Expect a reply within two working days.