Frequently asked
Everything first-time and returning EV buyers ask us — about batteries, range, charging, and the paperwork.
What does the 172-point battery health check cover?
Every Volt EV vehicle is scanned on a certified battery diagnostic before it hits the lot. We read cell-level voltages, measure usable capacity against factory-new, estimate degradation, and confirm charging-system health. The full state-of-health percentage is printed on the window sticker and on each listing.
How accurate is the range you advertise?
We publish two numbers: the original EPA-rated range and the real-world range we measure on our own mixed city-and-highway loop. Both figures are printed on every card in our gallery so you can shop by the number you already know.
Do the cars come charged and ready to drive?
Yes. Every EV leaves at 80% or higher with a complimentary Level 2 charging cable in the trunk or frunk, so your drive home is covered without a detour.
Can you install a charger at my home?
We can. Our charging advisor reviews your driveway, panel and commute, then quotes and schedules a licensed Level 2 install — often before you take delivery. Ask about it when you book a test drive.
Do you take trade-ins, including gas cars?
We take both EVs and gas vehicles. Trade valuations are done on-site and applied straight to your purchase. Our financing specialist will also walk you through any tax credits or rebates you qualify for.
Is financing available?
Yes — we work with lenders who offer green auto-loan rates for used EVs, and we can pre-qualify you in minutes without affecting your credit score.
What warranty comes with a used EV?
Many EVs still carry the balance of the manufacturer's 8-year / 100,000-mile battery warranty, which transfers to you. Where eligible we also offer an extended Volt EV battery-and-drive protection plan. Coverage is listed on each vehicle.
How long does DC fast charging take?
It depends on the car, but most of our inventory adds 10–80% in roughly 18–40 minutes on a fast charger. The exact 10–80% time is listed in the specs on every vehicle page.
Can I return the car if it is not right?
Our 7-day Love-It Guarantee lets you bring the car back within seven days or 300 miles for a full refund or exchange, no drama. We would rather you love the car than keep a sale.
Still wondering about something?
Ask us directly