Four workshop roles cover inspection, maintenance, braking and cooling work. Each bench card explains its responsibilities, service focus and the information that helps direct an enquiry.
Diagnostic technician
This role records symptoms, completes the initial road or static checks, and explains what the inspection can establish before any repair scope is proposed. The emphasis is a written finding rather than a guess. Direct enquiries here when warning lights, unfamiliar sounds or several possible causes need to be separated.
Maintenance technician
This role handles routine fluid and battery checks, records the parts and grade used, and flags observations that fall outside the agreed service. Nothing additional is started without approval. Direct enquiries here for planned oil service, a starting concern or a maintenance question that does not require emergency response.
Brake and chassis technician
This role measures brake wear, inspects visible chassis components and records the findings before discussing any next step. The work focuses on measured condition and clearly separated scope. Direct enquiries here when braking feel has changed or an inspection is needed before a longer journey.
Cooling and vehicle-inspection technician
This role checks cooling-system pressure and visible condition, then documents what is found before parts or additional work are discussed. It also supports whole-vehicle pre-purchase inspections. Direct enquiries here when temperature behavior has changed or when a used vehicle needs an independent written overview.
Every service on the board maps to a workshop role. State the vehicle, symptom and preferred service on the contact form so the enquiry can be directed without promising a particular technician or time.
A short description of the vehicle and what it is doing is enough to have a service named and a scope written down.
An occasional note when the service board changes. An email address and nothing else.
It is published in the open, where anyone can copy it, so it is left short of its final polish and audit pass. The design chosen is fully audited and polished before it goes live.