“Biscuit is an eighteen-week-old mini poodle and this was his first proper groom. Callie had treats in her pocket, ran the dryer on its lowest setting from across the room before bringing it closer, and kept the whole visit to forty-five minutes. Before we left she showed me how to brush his ears at home so they do not knot.”
The visitor book
What owners said, in their own words
From a first puppy groom to a fourteen-year-old spaniel’s quiet morning, owners describe how their dogs and cats were handled and how they came home.
Client reviews
“Winnie is a Bernedoodle with a coat that tangles if I look at it. Maren went through her with a comb at check-in, showed me the tight spots behind the ears and quoted the price before starting. She came out with a plush three-quarter-inch teddy cut after two hours ten minutes, soft right down to her feet, and calm rather than wrung out.”
“Frankie, my French bulldog, used to fight every nail trim. Callie suggested three short visits instead of one long struggle, with a lick mat and the Dremel switched on a little closer each time. By the third he barely noticed. She balmed the folds on his nose as well, and the price on the board was the price I paid.”
“Duchess is an eleven-year-old Persian mix and the last place wanted her sedated by a vet before they would touch her mats. June took her on a dog-free Tuesday morning, released every mat by hand and had her finished in fifty-five minutes, with no sedation and not a single nick. The next date was written down before I left.”
“We asked to have Koda, our husky, shaved because of the hair in the house, and Theo explained why that would ruin a double coat. The de-shedding spa took out what looked like a second dog, with no clippers anywhere near his body and his nails buffed to finish. The house has been better for six weeks and the coat is still his own.”
“Buster is a fourteen-year-old cocker spaniel, blind and stiff in the hips. Maren gave him the quiet first slot of the morning, lowered the table, and let him sit and rest between the bath and the brush-out. Only the face, feet and rear were tidied, nothing was rushed, and he came home clean and settled.”
Talk to the salon
Tell the salon about your own pet
A message describing the pet, the coat and any worries about handling gets an answer about which service fits and which groomer suits.
The column
A short note when the salon changes something
Holiday hours, a groomer joining or leaving, a price that moves. Two or three notes a year and nothing else.