Real nails, visit after visit.

My hospital shifts change every week, so I wanted nails that survive gloves and hand washing. Lucia paints a micro-French or a little chrome detail over my builder gel and it stays perfect for the whole month. It is the first nail art that has ever outlasted a run of night shifts.

We both travel for work and needed nails that last between trips. Lucia books our infills back to back around our flights, so the gel never grows out too far. Builder gel made our nails stronger in six months than five years of salon gel polish that peeled.

After six years of acrylics my natural nails were paper-thin and bent if I touched them. Kendra soaked everything off slowly, never filed my nails down, and set me a simple builder gel and oil routine. Five months later, at 64, I have my own strong nails back and not a single break.

I had always been embarrassed by my feet and dreaded my first pedicure. From the moment I sat down Priya made me feel welcome, explained the pipeless basin and every product, and never once rushed me. A 57-year-old first-timer never felt out of place.

I wear gel all year and used to lose half an hour waiting for a walk-in slot at my old chain salon. Here my standing time is always free, the tools come out of a sealed pouch and the membership actually saves me money. Worth every penny.

I had tried three salons over six years for my brows and none of them listened. Sam mapped my brows to my face, laminated them softly and patch-tested the tint first. Now they stay brushed up all day, and I skip the brow pencil entirely on school mornings with my kids.