Questions couples ask before they book
Answers on fees and the level of help, on timing and changes, and on the first consultation and the weather, grouped so the right one is quick to find.
Service
The right level of help, and what it costs
Can we hire you if the venue and some suppliers are booked?
Yes. Many couples arrive with a venue and a photographer already booked; partial planning, design and styling or wedding day management each pick up from where things stand. The free consultation settles which fits and ends with a written recommendation, which is sometimes the cheaper service.
Do you charge a percentage of the budget or take commissions?
No. Each service carries a flat fee for a written scope. A price shown as “from” depends on guest count, venue and season, and becomes a fixed figure in the written estimate before any work begins. No referral fee is taken from any supplier, so any trade discount stays in the couple’s budget.
Who will actually be there on the wedding day?
The planner who runs your consultation runs the day, with two coordinators alongside from supplier access in the morning to the last car. Only one full-planning or partial-planning wedding is accepted for any date, so that planner is never split between two.
Contact
Getting in touch, timing and changes
Can a couple ask for a particular planner?
Yes. Name the planner in the message field on the contact form. Availability is confirmed separately, and asking for a named planner never counts as a booking.
If the question is not here, the contact form reaches the office directly and an answer does not require an appointment. Send a question instead.
How far ahead should we get in touch?
Full planning runs 12 to 18 months, so most couples write more than a year ahead, especially for spring and autumn Saturdays. Partial planning joins 6 months out and day management 8 weeks out. A date is held only when the office confirms it directly and the scope, the supplier list and the fee are agreed in writing.
How do date changes and cancellations work?
Telephone the office on the published number or use the contact form. Every change to an agreed scope is quoted before it is made, and any change to a date or a fee is confirmed directly, in writing.
Practical
The first consultation and the weather
What should we bring to the first consultation?
No finished binder is needed. Bring the date or season, a rough guest count and an honest budget, however uncertain. Venue contracts, saved images and a list of suppliers already approached all help, and all of it is read before anything is recommended.
What happens if the weather turns on an outdoor wedding?
Every outdoor plan carries a mapped wet-weather plan from the start. Indoor capacity, marquee hold deadlines, flooring and power are checked during the venue visits, and the weather call is made with the couple 24 to 48 hours ahead.
Begin with a free consultation
Bring a season, a rough guest count and an honest budget. You leave with a written summary of what was discussed and what it would cost, and no obligation.