Good to know
The questions people ask before they order.
Same-day timing, pets, deliveries, subscriptions and what a wedding needs, answered plainly.
Before you order
Timing, pets, delivery, weddings and payment.
How late can I order for today?
An order in before 1:00 PM on a weekday the shop is open goes out on that afternoon’s city run. Before Valentine’s Day and Mother’s Day, please order three to five days ahead.
Can I choose the exact flowers?
We design to a palette and a mood rather than a stem count. Tell us any favourites and we will work them in, and we ring before making any significant swap.
Are your flowers safe around pets?
Say so on the order and we leave out lilies, eucalyptus, tulips and certain berries, and build instead with garden roses, snapdragons, lisianthus, orchids and sunflowers.
What if nobody is home?
Flowers are never left in full sun or frost. We call the recipient or the front desk, leave them with a neighbour only if you have said so, and otherwise come back on a second run at no charge.
How do I make them last?
Trim the stems on the angle every couple of days, change the water and keep the vase away from sunny windows, radiators and the fruit bowl.
Is there a minimum for weddings?
Full wedding design starts at $2,800. For a smaller day or an elopement we can make bridal and ceremony pieces à la carte instead.
How do subscriptions work?
Choose weekly or fortnightly. Each visit brings fresh flowers in a studio vessel and the previous one goes back with us, so there is nothing to wash.
How do I pay?
Nothing is taken through this site. Orders are paid by card over the phone or at the counter, and the prices shown are starting points we confirm first.