Six reviews, each shown whole

01

I arrived with a shade of apricot in mind and no idea what it would cost. Nora set what the market had that week against my budget, and I walked out with three written options instead of a sales pitch. Nothing was bought until I had chosen one.

02

Priya stood in our reception room before a single figure was quoted, which no other florist we asked had offered. The ceremony flowers were in place an hour before the guests came, and the table pieces sat low enough to talk across. The final bill matched the written quote line for line.

03

I wanted peonies in a hand-tied bouquet on a Saturday morning and was told straight away that none had come in that week. The bouquet tied for me instead used what had arrived, and it lasted nine days in water. I paid exactly the price I was given at the counter.

04

Our restaurant takes a vase arrangement from Elias every fortnight. It comes already standing, the vase is part of the price, and the care sheet tells our staff when to change the water. When our own service times have pushed a delivery back, Tomás has said so plainly instead of promising a time he could not keep.

05

I booked a consultation for a funeral arrangement and asked to keep everything to email rather than the telephone. Nora asked only what she needed, suggested colours that suited the service, and put the delivery window in writing. Nothing was treated as an order until I confirmed it myself.

06

On the walk-through Priya found there was no water within reach of the stage, which ruled out some of what we had hoped would stand there for six hours. She explained it on the spot, with two alternatives and the cost of each. The walk-through fee came off the final invoice, as promised.