Privacy notice
Two forms appear on this site. Below is what each one takes in, the reason for it, who else handles it, how long it stays on file and how to have it deleted.
Effective date: September 13, 2026
What the contact form collects
The contact form collects a name, an email address and the message typed into it. Nothing else is collected by the form and no field on it is hidden.
That information is used to answer the enquiry and for nothing else. It is not sold, rented or used to build a profile, and it is not passed to an advertising network.
What the subscribe form collects
The subscribe form collects an email address and nothing else. No name, no telephone number and no address is asked for or stored.
The address is used for an occasional note when the seasonal flowers on the bench change. Every message carries a one-click removal link.
Why the information is collected
Both forms are there so that someone can reach Wren Street Flowers without needing to ring during opening hours.
There is no analytics script on this site, no advertising pixel and no third-party cookie. Nothing on these pages tracks a visitor between sessions or between sites. The two typefaces, Playfair Display and Work Sans, are served from this website's own files, so no font request goes to a third party.
Who else receives the information
A form submission is delivered by an email service acting on the shop's instructions. That service can see the contents of the message in order to deliver it, and is not permitted to use it for anything else.
The site itself is served as static files by a hosting provider, which keeps ordinary server logs. Those logs are the hosting provider's, not the shop's.
How long it is kept
An enquiry is kept while the conversation is open and for twelve months after it ends, so that a returning customer's earlier order can be looked up.
A subscribe address is kept until it is removed, either by the link in a message or by asking the shop directly.
Security, and its limits
Form data travels over an encrypted connection. Access to the shop's mailbox is limited to the people who answer it.
No payment details are collected anywhere on this site. A deposit, where one applies, is arranged directly with the shop.
Choices a visitor has
Nobody has to use either form. The telephone number and the address are published on the contact page for exactly that reason.
A subscriber can leave the list at any time and does not have to give a reason.
Asking for removal
A request to see, correct or delete stored information can be sent to the shop's email address, and is answered within thirty days.
Deletion covers the enquiry and the subscribe record. It cannot remove a message from a mailbox belonging to someone who was copied on it outside this site.
Contacting the business about privacy
Questions about this notice go to the shop's published email address or to the address on the contact page.
This notice is dated by the launch checklist when the demonstration details are replaced with the real ones.