Questions about working here
What you need to know about trial days, call etiquette, internet security, contracts, rooms for non-members and bringing guests.
The space
Trial days, calls, Wi-Fi and what is included
Can I try the workspace free before I commit?
Yes. Book a fifteen-minute weekday tour and you are welcome to stay for a complimentary half-day trial in the open lounge, so you can try the chairs, the phone booths, the quiet and the Wi-Fi on your own work before choosing a plan.
How do phone calls and video meetings work?
To keep the floor calm, the quiet focus area is call-free, and on the main floor we ask members to step into one of the ventilated, sound-insulated booths along the back wall for any call longer than a couple of minutes. The booths are free to use.
What are the internet speeds and network security like?
The floor runs on symmetrical gigabit commercial fibre from two independent carriers with automatic failover. Every member connects with encrypted WPA3-Enterprise credentials, which stops snooping between devices on shared Wi-Fi, and private offices can ask for an isolated VLAN.
Are coffee, printing and the kitchen really included?
Yes. Freshly brewed local specialty coffee, espresso, loose-leaf tea, chilled filtered and sparkling water, full use of the kitchen with its fridge and microwave, and a monthly black-and-white and colour printing allowance come with every membership.
Something not covered here? The front desk is happy to help. Ask the front desk.
Terms
Contracts, rooms and day passes
Will I be locked into a long contract?
No. Hot desk and dedicated desk plans run month to month: give thirty days’ notice before your next billing date to pause, cancel or switch plans. Private team offices can be month to month or on discounted 6- and 12-month agreements.
Can non-members hire a room or buy a day pass?
Yes. Day passes ($35 a day) and boardroom hire ($55 an hour, or $340 for a full day) can be arranged with the front desk without a membership. Reception greets your attendees, and coffee and tea are included.
Practical
Guests, equipment and access
What is the guest policy when a client visits?
Members can welcome a guest in the lounge for a short coffee catch-up at no charge, or hire the boardroom for a formal meeting. A colleague working alongside you for the whole day takes a discounted member-guest day pass.
Can I leave my monitor and equipment at my desk overnight?
Dedicated desk and private office members have permanent workstations with lockable storage, can keep monitors and docks set up full time, and hold a key fob that opens the street door outside staffed hours. Hot desk and day pass guests clear the table at the end of each day, with day lockers on site.
Still weighing up a plan?
A tour answers most questions in a quarter of an hour. Book one, or send a note and the front desk will reply.