Privacy and service records

Contact data

The appointment form asks for your name, contact details, vehicle and symptoms only so the service desk can reply and prepare for your visit.

Subscription data

The subscribe form asks for an email address to send shop news and seasonal maintenance reminders, and nothing else.

Purpose and recipients

Details are used to answer your request and, once your car is booked in, to keep its service history and inspection photo links. They are shared only with the providers that run our forms, hosting and email.

Retention

Enquiry details are kept only as long as needed to answer them. Vehicle service records are kept so your maintenance and warranty history stays available to you.

Security

Forms are sent over encrypted connections and access to records is limited to shop staff, although no website can promise absolute security.

Your choices

You may ask to see, correct or delete your information by contacting the shop, subject to any legal record-keeping obligations.

Business contact

[email protected]

Photography credits

The photographs on this site are Wikimedia Commons files. Those published under a Creative Commons Attribution licence are credited below; the remainder are public domain or CC0. Each image was cropped and resized for this layout.

“Car lift in an auto repair shop with vehicles and tools present.jpg” by Shixart1985, via Wikimedia Commons, CC BY 2.0.

“Car mechanic worker repairing suspension of lifted automobile at auto repair garage shop.jpg” by Shixart1985, via Wikimedia Commons, CC BY 2.0.

“Caterham Roadsport building - 036 - Fit and tighten brake pipes and hoses - Flickr - exfordy.jpg” by Brian Snelson from Hockley, Essex, England, via Wikimedia Commons, CC BY 2.0.

“Alarm bells! (25681917701).jpg” by Riley from Christchurch, New Zealand, via Wikimedia Commons, CC BY 2.0.

“Car repair in an auto shop with tools and equipment present on the floor and a partially disassembled vehicle on a lift.jpg” by Shixart1985, via Wikimedia Commons, CC BY 2.0.

“Changing engine oil in a workshop.jpg” by Shixart1985, via Wikimedia Commons, CC BY 2.0.

“Engine components displayed in a red car during a mechanical inspection process at a garage.jpg” by Shixart1985, via Wikimedia Commons, CC BY 2.0.

“A man who sanding with a grinder and prepares the paint for the car in a home service. - Flickr - shixart1985.jpg” by Nenad Stojkovic, via Wikimedia Commons, CC BY 2.0.

“Classic car restoration project taking place in a garage with focus on an orange Beetle car.jpg” by Shixart1985, via Wikimedia Commons, CC BY 2.0.